Support Policy Page

Welcome to icebullleather.com, your one-stop-shop for high-quality footwear. We are a leading footwear manufacturer and supplier located in Agra, Uttar Pradesh, India. Our company name is JAYAVI ENTERPRISES and we are registered in GST in India.

We believe that excellent customer support is key to providing an outstanding online shopping experience. That's why we have a comprehensive support policy that ensures that you receive the help and assistance you need when you shop with us.

Our customer support team is available to help you with any queries or concerns you may have. You can reach us by phone at +91 8958952952 or by emailing us at support@icebullleather.com. Our team of dedicated customer service representatives is trained to provide you with prompt and professional assistance. We are always ready to answer your questions and provide you with the support you need to make your shopping experience as smooth and hassle-free as possible.

We also have an extensive knowledge base that is filled with articles, videos, and tutorials that can help you get the most out of your purchase. Our knowledge base covers a wide range of topics, including product information, sizing, care and maintenance, and more. You can access our knowledge base by clicking on the "Support" link on our website.

We understand that sometimes things can go wrong with your order. If you receive a product that is defective or damaged, we offer a hassle-free returns policy. You can return the product to us within 7 days of receipt for a full refund or exchange. Please see our Returns Policy for more information on how to return a product.

We take great care to ensure that our products are of the highest quality, but we understand that sometimes things can go wrong. If you experience any issues with your product, please contact our customer support team as soon as possible. We will do our best to resolve the issue to your satisfaction.

We also offer a range of payment options to ensure that you can pay for your purchase in the way that is most convenient for you. We accept all major credit and debit cards, as well as digital payment options such as UPI, Paytm, and Google Pay.

At icebullleather.com, we are committed to providing you with an exceptional online shopping experience. We believe that our support policy is an important part of this commitment. We are always looking for ways to improve our customer support services, and we welcome your feedback and suggestions. If you have any comments or suggestions on how we can improve our support policy, please let us know.

Thank you for choosing icebullleather.com. We look forward to providing you with outstanding customer support and helping you find the perfect pair of shoes to suit your needs.